1. Introduction

Three Village Club ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect information about you in various ways, including:

2.1 Personal Information

When you register for an account, request services, or participate in community activities, we may collect the following types of personal information:

• Contact information (name, email address, phone number, mailing address)
• Account credentials (email address and password hash)
• Property information (unit/home address and ownership details)
• Emergency contact information
• Service request details
• Payment information (when applicable for dues or services)
• Communication preferences

2.2 Usage Information

We may automatically collect certain information about how you interact with our website, including:

• IP address
• Device information (browser type, operating system)
• Pages visited and features used
• Time and date of your visits
• Referring website addresses

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to recognize you across different visits to our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our website and services
• Processing and managing your membership and account
• Facilitating communication between residents and the homeowners association
• Sending administrative notices, service announcements, and community updates
• Processing service requests and maintenance issues
• Administering community events, activities, and elections
• Analyzing usage patterns to improve user experience
• Preventing fraudulent activity and enhancing security
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.

4.3 Community Directory

If you opt-in to be included in the community directory, certain information (such as your name, unit number, and contact information) may be visible to other registered community members.

4.4 Legal Requirements

We may disclose your information where required by law or if we believe that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of our community members or the public.

5. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information and protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request the correction of inaccurate personal information
• The right to request that we delete your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every site you visit.

10. California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA). For more information about these rights and how to exercise them, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.